Advice for People Who Are Too Nice [CIO.com]

This excerpt from CIO.com:

1. Business is competitive. Deal with it.
Edelman interviewed Sam DiPiazza Jr., the CEO of PricewaterhouseCoopers, for his book. DiPiazza had this to say about business, according to Edelman: “Business, whether we like it or not, includes competition. It’s challenging, aggressive and very demanding. Despite the perception of many, it can also be performed nicely.”

2. Sometimes being nice isn’t very nice at all.
Edelman also spoke with the CEO of the American Cancer Society, John Seffrin, who believes that when mangers are too nice and are incapable of having honest discussions with others (such as during a performance review) for fear of hurting feelings, they’re in fact not being nice at all and they’re doing a disservice to the people they manage.

3. Confrontation is not necessarily a bad thing.
Nice people avoid confrontation because it’s uncomfortable, says Edelman. If nice people are to be more assertive, they need to understand the business value of confrontation: it allows them to solve problems. Edelman points to a strategy employed by 1-800-GOT-JUNK CEO Brian Scudamore, which Scudamore calls “race to the conflict.” The idea is, if a conflict or issue comes up, employees should race to it to get it resolved as quickly as possible. If they don’t, they’re wasting time.

Advertisements

About KappaDiva
Learning Leader Tech Ed Advocate Empassioned Educator Perpetual Student Professional Learner Chief Learning Officer Tonya is a learning leader, instructional design, performance support and multimedia communications professional, with nearly 20 years of experience in healthcare, information systems, instructional design and training, web and creative design, internal and external marketing, PR and communications, social media, service excellence, leadership development and non-profit operations management. She is currently Director, Staff Learning & Development, Teach For America; President, A2ATD; principal and Chief Learning Officer of Kappa Beta Technology & Instruction; grad student at The University of Michigan; and author of the Learning Leader Blog (www.learningleader.org,) an emerging technologies resource for 21st century educators. She current is living in Macomb County, MI, with her cat and several Mac and iOS devices.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: